Join Workato Product Hour!

Best practices for ITOps

Learn how to connect ServiceNow with CRM, support, HR, collaboration, developmental and other business applications for syncing data or automating business workflows.  Learn how to use Workato to automate workflows for faster resolution of incidents to increase customer satisfaction ; automate request routing, escalate high priority or overdue tickets; increase new employee productivity by streamlining the provisioning of equipment and access for on boarding.

Join this product hour to learn how to effectively integrate ServiceNow with other enterprise apps, ERP, databases to synchronize data, build process integration or automate complex workflows. This session will showcase the popular integration patterns, highlight using Workato’s powerful ServiceNow connector to process events in real time, scheduled, batch and bulk operations- everything you will need to build impactful solutions for increasing efficiency and better serving your customers.


Thursday, February 22nd, 2018


11:00-11:15: Overview

11:15 – 11:45: Use cases, implementation guidelines & best practices

11:45 – Noon: Q & A


Upcoming Webinars:

March 8th: Best Practices for integrating with Salesforce (Advanced)

March 22nd: Best Practices for integrating with Slack

Past Webinars:

Click here to view the videos from the past webinars.

March 24th: Look Up Tables

April 7th : List Processing

April 21st : Advanced List Processing

May 5th: Files and Attachments

May 19th: Advanced Trigger Processing

June 7th: Advanced Mappings and Formulas

August 10th: Project Lifecycle Management-1

September 7th: Working with Ground Apps (Databases, ERP, Files etc.)

September 21st: Workbot- Do More with Slack

October 5th: Advanced Transformations

October 19th: Back to Basics – Triggers

January 25th: Best Practices for integrating with Salesforce